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Testimonials

I would just like to thank you guys once again for the great job you made of my solar panel fit on my Motorhome you were all most efficient at what you do and I will certainly recommend you to other MH users I come across. Regards Graham

 
 
I would like to thank you for all your help and the quality of the equipment you supplied for the 100W solar panel charger with remote monitor panel for my caravan. The delivery service was exceptional, an order placed 1 week before Christmas and the goods arrived the next day. All the goods were well packed and arrived in first class condition.
 
After careful reading of the instructions the installation proceeded like clockwork with all aspects of the installation covered in the fully illustrated instructions that came in the pack. Once installed the equipment started working even on a very dull January afternoon.
 
I would only make one small comment, I found that the panel mounting screws were a very tight fit when using the supplied drill to make the mounting holes. Substituting the supplied drill with one 0.5mm larger made the fitting of the screws easier. Once again I would like to thank all the staff at your company for their help and service and wish you all a very happy new year. Should you ever need a reference confirming your excellent service please feel free to use my name.
 
Very best regards,
 
Chris Perrott
 

I just want compliment you and UKMail for the excellent service. I ordered a solar panel and controller yesterday after the 12 mid day cut of for next day delivery, but it has arrived this morning less than 12 hrs later.

Well done and thank you
Kind regards

Colin Backhouse

 

Hi Curtis just to confirm that your guys have installed the bird guard around my panels, I would just like to say how efficient and polite the guys were,they certainly show your company as very good and I would not hesitate to recommend your company.

Regards

Gary

 
Tom,
 
Thank you and your staff very much for an excellent job done in resolving the damp in our motorhome. From the initial detailed assessment to the actual work and the extras done such as the cleaning all over I was really impressed by the professional way your company went about things. All the work done was evidenced by photos and explained in detail. I would completely and unreservedly recommend you and will certainly be returning for future motorhome leisure servicing.
 
Yours sincerely,
 
Gavin Garrett
 

Dear Curtis

Many thanks for my Christmas present from my son Philip, who was in contact with you recently.
I opened it today and everything was in good order. I'll be fitting it in the better drier weather. So no doubt I'll be back to you asking more questions.
It was good that you remembered me and what we had discussed, as I was going to place the order in the New Year.
Many thanks again for such helpful and speedy service. It was such a great surprise on Christmas morning!
Regards
John
 
Dear Sunstore,

I just wanted to drop you a quick email to say thank you for what I can only describe as a miracle product, I would never ever imagined that they could be so effective and value for money.  I have recommended your product to all my friends who were/are in a similar situation re lighting.

THANK YOU = AMAZING PRODUCT.

Di Wass

 

Hi Curtis,

Thanks again for all your help and above all your patience,never before have l come across such a helpful and polite company you should get an award of some sort,l hope to do business with you in the future.
My very best regards.Anthony.
Sent from my iPad

 

Dear Sunstore, I just wanted to compliment you all on the service I received from your company recently. Having dithered about for months I finally ordered a kit for my motorhome. Ordered at lunchtime and was delivered the following morning. I had to wait for a few days for a break in the weather but when the chance came I easily managed to fit it in one go. Fantastic service, superb product, concise instructions. Wish I had done this a long time ago. Yours sincerely, Terry Dockrell. 

 

Hi Curtis

Just wanted to say thanks for the recommendation on the 40W Briefcase style Solar Panel. Just used it for almost 2 weeks and it kept the leisure batttery topped up to full even on days with no sun (and we had a few!). Most mornings by the time we got out bed the early morning light had recharged to full. We just left it outside connected to the battery in all weathers and it quietly just did its job. The LED’s on the control unit are a little dim (hard to see in sunlight) but after a couple of days of charging you don’t need to check anyway

Great piece of kit - well pleased! :)

Cheers

Andy

 

Received the kit Friday and got it fitted, my van had quite a large hole in the roof so was able to  get both cable connections inside the van which is good. The panel had about 2 hours overcast daylight Friday and when I went to move the van 11.00 Saturday Morning it had charged the battery from virtually flat to 13.2 volts with 2 bars showing on the  regulator meter, so I am pretty impressed with it.
 
It will give me the confidence to do more off-site camping without having to worry about losing my electrics.I think that is a really good kit for £105.00, everything needed and clear instrutions!
 
Regards,
Stewart
 
 
Dear Sunstore,
 
My panel, regulator & cables duly arrived at the specified time this morning, less than 24 hours after my order was completed.
Many thanks indeed for Sunstore's very friendly, helpful and efficient service. My particular thanks to Curtis for his knowledgeable and patient explanation to me of series/parallel panel connections...and for making up a pair of cables specially to meet my requirements.
Of course, it is to be hoped that a company dealing in environmentally-friendly items will also be customer-friendly, but this is not always the case. I highly recommend Sunstore to anyone looking for off-grid equipment. Apart from the excellent all-round service, Sunstore is also very competitive on price and excellent value for money.
The panel will remain wrapped for transport to Portugal, from where I will report back in due course!
 
Kind regards,
Felix Ansell

 

Hi there, re. invoice no. 2004741, I received the above item this morning and I’m delighted with the product. It appears to be excellent quality. But above all I’m astounded at the speed of delivery. Your company is obviously very well run to meet the demands of the public and you are to be highly commended on your service. I would have no hesitation in using your company again and will be recommending you to my circle of friends and partners. Thank you so much.

                                                                                                              Kind regards, R.Thornton 

 

Had a solar panel fitted to my Motorhome on 9th March by Tom and Just wanted to say thank you. He was professional, knowledgeable & helpful. Made the whole process very painless for us. Can't wait for our next trip so we can use it. Thanks again, Steve & Jane Berryman

 

Dear Sunstore, 

Oh my goodness I just LOVE my solar panels! Thanks so much for doing such a good job at a sensible price for me. The panels on my house not only make good money for me now but they even look pretty cool on the roof too. Special thanks to Tom for being so brilliantly understanding about my concerns about how panels might look ugly. I love the look of the gorgeous black panels and show them to all my visitors. I will recommend Sunstore to everyone as a small family business with old fashioned service, cutting edge technology and sensible prices. Keep up the great work., Best wishes, Ms O'Meara

 

I called your shop today to say all was ok when I connected up to the solar panel this morning, two green lights and the option to turn on/off the red power light your phone call message was a great help. Thanks for your after service help I would recommend anyone wanting to go Solar!

Cheers ,Dave

 

Tom, just a brief note to say how we thought the whole process with yourselves was very good, the discussion before hand and the installation itself. Heard you popped into see mike in Willow trees office who was impressed; again I think a route to more potential sales is through these type of places. We are now ready to find some sun! Regards, Paul

 

Good afternoon,

We've just taken delivery & everything seems present & correct (although obviously not yet checked in use).

Thank you very much for your prompt & efficient service! 

Regards, John M

 

Dear Tom,

Working on the assumption that you usually only get emails from people who want to moan, well I don’t.

Today we got a cheque for £234 from BG., which is very good news.

So thank you for your professionalism, help, hard work and just as essential, your sense of humour.

Thanks again

Pete Skilton

(Written from the Summer House on a laptop solar powered!)

 

Just thought you'd like to know we just had our 4th quarterly payment from Scottish Power. Total payments over 12 months just over £1500 which gives us a return of 16% - well over what we expected so thank you again.

Chris Robinson / 4kw Solar Installation

 

Hi there, solar panel turned up today highly delighted excellent quality thank-you very much kind regards Malcolm

 

Hi Tom, Thanks for your excellent service from my first call for advice, the delivery and fast reply to my concern. I will have no hesitation in recommending your company.

Regards, Dennis Hobbs

 

Hi Tom

Thank you for your prompt reply, excellent customer service

Regards, Clive

 

..........Dear Tom, I felt I must put pen to paper to thank you for the recent installation you installed at our stables. Terri and I believe it represents exceptional value, in that it gives us total illumination in all the stables, tack room, hay barn and hard standing without the need for any ongoing costs having to be budgeted for. To say that we are pleased with the service, and the ultimate result, is an understatement. If we can be of any help in allowing other potential clients of your Company to view our humble premises, with a view to gaining some insight into the benefits of an installation carried out by yourself and Company, please just get in touch. We would be delighted to show them the advantages of such an installation and perhaps help convince them that they could not be in better hands by having you design and install a personalised system for them. Again our sincere thanks for all you have done. Yours Sincerely Bob and Terri Dixon

 

..........I am positively surprised about the efficiency of solar power 40 watt.....Thank you for a great service, regards, D.Sommer   

 

..........Hello, I received the panel today - many thanks for your advice and for the rapid delivery. Regards, John

 

..........I thought I would just give you an update on my solar panel.  A couple of weeks ago we had 7 nights away on a non-hook up site. The solar panel worked brilliantly. It kept the battery charged the whole time.  We never had to be careful with the power and used the TV quite a lot during the first few days due to the bad weather. We took the spare battery but never had to use it. My only regret is that I didn't buy one years ago.....G.Worfolk  (80w Vehicle Kit)

 

..........just to let you know my solar panel arrived today, thank you for a great & rapid service. i am now looking forward to using it for the first time out with my caravan. Regards Mr P.BAILEY(TELFORD)

 

..........our new solar panel that you very professionally installed worked wonderfully on our 3 week tour. I just wanted to give you thanks and let you know of the success we had. Brilliant thanks. Mr Richardson

 

Thanks for your swift response, much appreciated. Regards. Richard P.

 

Hi there, 10w 12v solar panel turned up today wonderful speedy service,i have put a car alarm in my shed and work it off a 12v battery this panel keeps it charged even on dull days fantastic!!! thank-you very much highly delighted Malcolm Kkeast, Penzance

 

Great Big Gold Star to Tom for his help & support in getting our Solar Panel up & running after it was incorrectly installed by the caravan 'electrcian'

 

So lovely to get proper after sales support from a company these days. Needless to say we will be singing your praises to all and sundry!!

Very Kind Regards,  Lynda & Brian Rosin

 

Superb duo kit with even better support. Please ask people to contact me if you need a recommendation.   Gary Broad, Widnes.

 

Hi , just like to give you our feedback on our 45watt solar kit we purchased from you in the spring, We have now had all summer and autumn to use this kit and we are absolutely thrilled with it , many times we have relied on it to keep the battery topped up and it has worked great, no need to rely on mains power very often, and having a split charger on the installation, with the van now in storage for a few weeks means that i know the engine starting battery should be in good condition when we next start it, once again thanks for a great product kind regards Terry and Julie

 

Don Campbell in a letter to Motorcaravan Motorhome Monthly.
 
John Everitt told us in the February issue how he sourced everything for his 120w panel through eBay and Amazon for £234.18.  Well for £241 (VAT inclusive) I bought a 120w kit complete with everything he lists all in one box, delivered next day, from a company called Sunstore.  On top of this I got excellent advice on installation and the biggest problem I had was deciding exactly where to drill the hole in the roof.  Maybe lots of us thrive on the challenge of buying individual bits on line, but I think most would be happier getting the whole thing in one box with no possibility of error.
 

Well what can i say but to thoroughly recommend your company to all concerned. After spending a great deal of time , firstly understanding how Solar works then sourcing on the net the hundreds of suppliers i chose your company for its first class website and sound info. Thank you so much for being an honest and truly helpful Company , it arrived the next day well packaged , and now installed on the roof of my Motorhome it seems to work well even on a cloudy day . Now i have monitor its performance in the coming months . You may use this recommendation if you wish. Thanks John Maynard.

 

Hi there, I received the above item this morning and I’m delighted with the product. It appears to be excellent quality. But above all I’m astounded at the speed of delivery. Your company is obviously very well run to meet the demands of the public and you are to be highly commended on your service. I would have no hesitation in using your company again and will be recommending you to my circle of friends and partners. Thank you so much. Kind regards, R.Thornton 

 

Thank you for a first class service very rare nowadays 60 watt briefcase does what i need on my caravan. John Leyland

 

Dear Curtis, Well what a super bit of kit your company solar kit is . 2 weeks on a cliff top , no mains , only power  your panel , and it walked it . It charged in sun at 22.4 v , in thick fog it charged 16.4 v . The battery was down to 12.5 v at the end of a day watching tele , showering, lights on etc . Next day it had recharged the battery by 10.00 am to 14.4 v and dropped down to 13.5 v. It was even charging in the last hour of daylight. Good kit , First class British company. Many thanks Curtis . John Maynard.

 

I would recommend your company to anyone looking for solar equipment.  It is so refreshing nowadays to find a company with such a good sales and after sales service where you ring up and get an efficient and polite answer to any problem you may encounter.  Thank you Curtis. - G.Thorne

 

Parcel arrived safely at 1.10pm. All now unpacked and appears to be in good order-thanks no doubt to your excellent packaging. Will let you know how system performs when we have had a few trips away. Many thanks, John.

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