Money Back Guarantee

In addition to your legal rights;

Sunstore Kits

We are confident that you will like our Solar Kits which are thoroughly tested and proven.  However, if after studying the instructions, you are not satisfied with this product, we will issue a full, no quibble refund of the cost of the equipment within 90 days from purchase.

https://www.sunstore.co.uk/product-category/solar-panel-kits/

Please go to faq , download and complete the returns form and then return it with the equipment to us. On receipt of the products we will issue a full refund of their costs. Individual items should be returned unused and include packaging and any instruction manuals. Please note that we are unable to refund the original shipping costs.

 

Individual Products

Individual products, not Sunstore Kits, also benefit a 30 day return guarantee. Please let Customer Support know of your dissatisfaction, complete the Return Form, and return the item to us within 30 days.

We will issue a refund, including the original shipping cost on receipt of the product.

 

Please click on the links below for further information regarding your statutory rights related to online purchases.

http://www.legisl https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act#how-long-do-you-have-to-return-a-faulty-product ation.gov.uk/ukpga/2015/15/contents/enacted

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