All products supplied benefit at least a one year guarantee. Items that are suspected of being faulty should be returned, using the form https://www.sunstore.co.uk/wp-content/uploads/2017/11/Return-Form-Website.pdf
We will either replace or in certain circumstances repair and return the product at no extra cost.
If it is found to be free of faults, we reserve the right to charge the cost of returning the item.
The following products offer an extended warranty. This list is not exclusive.
Sunstore framed solar panels; 5 year electronic components.
EP Solar Charge Controllers; 2years component failure.
Morningstar Controllers 5 years
Leisure Batteries Variable, see manufacturer’s warranty.
Victron Controllers 5 years
Victron Battery Chargers 5 years
Victron Power inverters 5 years
Semi flexible all black panels 1 year
Solara semi-flexible panels 5 years
Sunpower semi-flexible panels 2 years
Gold Zero Procucts 2 years
All products fitted, or repairs executed at our workshop base at Woods Way, BN12 4QY is covered by a 2 year workmanship guarantee. For further peace of mind, please note ,we are members of the Approved Workshop Scheme.